Terms and condition
1. Objectives
It is the goal of Horizon Bitrade to help users enter and navigate the cryptocurrency space, and provide tools to help users make their own sound decisions relative to growing their wealth. Services are intended for medium- and long-term investors.
2. Activities
2.1 Account creation
Horizon Bitrade will create the necessary crypto exchange accounts on behalf of, and with permission of the user. Once account set-up is complete, users are provided with the account credentials and password change instructions, at which point users will have full control over their account. Users are the full and sole owner of their exchange accounts and carry all responsibilities that come with opening, holding, and managing such accounts.
2.2 Asset allocation
Horizon Bitrade uses dynamic, proprietary algorithms to define and perform portfolio allocation, based on user input. Manual trades or transactions conducted by users may limit Horizon Bitrade’s account monitoring and reporting ability.
2.3 Fund deposits and withdrawals
Users are responsible for depositing and withdrawing funds to/from their account, however Horizon Bitrade will provide clear instructions on how to do so.
2.4 Account monitoring and reporting
Horizon Bitrade will continuously monitor user accounts and provide users with a monthly dashboard with easy-to-understand portfolio and performance details.
3. Fees
3.1 Promotions
Horizon Bitrade reserves the right to apply promotional discounts to the fees listed under 3.1. This is completely at Horizon Bitrade’s discretion.
3.2 Other fees
Horizon Bitrade does not charge any additional or hidden fees. For any transaction or trading fees that may be charged by cryptocurrency exchanges and/or banks, users accept full responsibility.
4. Security
4.1 Infrastructure
Horizon Bitrade is powered by Google Cloud. Google Cloud helps reducing the cost, complexity, and risk associated with security and compliance in the cloud.
4.2 Exchanges
Horizon Bitrade thoroughly vets its partners and only works with major “top-10” exchanges. User funds remain on their personal exchange account and interactions between Horizon Bitrade and user accounts are performed by means of customer owned API keys. API access is limited, hence in the unlikely event of a security breach, no fund withdrawal can take place.
5. Risks
Investing in any asset class, including crypto currencies, holds numerous risks, for example: technology risks, exchange risks, security risks, regulatory risks. Before deciding to leverage Horizon Bitrade services, users should carefully consider their investment objectives and risk appetite. The possibility exists that users lose some or all of their initial investment and therefore no money should be invested that users cannot afford to lose.
As with any market, for a transaction to happen it requires a seller, a buyer, and a price agreement. Loss-limiting strategies such as stop-loss orders may not be effective because market conditions or technological issues may make it impossible to execute stop-loss orders. Horizon Bitrade is not responsible for any losses incurred as a result of using Horizon Bitrade’s advisory services.
6. Privacy
Horizon Bitrade is fully compliant with GDPR (General Data Protection Regulation), an EU regulation enforceable as of May 25, 2018. Horizon Bitrade stores the minimum possible amount of user data necessary to deliver its services. Stored user data includes: name, date of birth, country of residence, email address, and exchange API keys (encrypted). User data will never be shared with any third party before explicit user consent. Users have the right for their user data to be forgotten, which can be requested over email.